Shipping and Returns

Processing time
Each item is made to order and processing time can vary. Typically orders will be shipped within 5 business days.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
We ship via USPS First Class mail. USPS estimates packages mailed First Class to arrive in 1-5 business days, but be aware that shipping delays may happen and are out of our control. Shipping with Kylie & Me is always free for US domestic orders.
Returns and Exchanges
We gladly accept returns and exchange as long as the item is returned in its original condition and is not a custom order. Custom orders are not eligible to be returned. Buyers are responsible for the cost of return shipping. If you want to make a return or exchange, please contact us within 14 days of delivery and ship the item back within 30 days of delivery.
Please contact us if you have any problems with your order. 
Still have questions?
Reach out to us via our "Contact Us" page with any further questions you have. We're happy to help!